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Participant
October 1, 2019
Question

Change Scale and Precision Acrobat DC missing some UOMs.

  • October 1, 2019
  • 1 reply
  • 467 views

When I change my Scale Ration when measuring in DC, some of my scale units to choose from are missing on the left side. I have: pt, in, mm, cm and p. The right side appears to be correct. How did that happen to change and how do I put it back so I can select ft, yds...from the left hand drop down list?

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    1 reply

    Amal.
    Legend
    October 2, 2019

    Hi There,

     

    Thanks for reaching out. As described above, some of the scale units to choose from are missing on the left side, correct?

     

    What is the version of the Adobe Acrobat DC installed? To check the version of the application please use the help article - https://helpx.adobe.com/acrobat/kb/identify-product-version.html

     

    Check for any missing updates and try updating the application. Go to help > Check for Updates. To know more about the latest release please use the help link  - https://www.adobe.com/devnet-docs/acrobatetk/tools/ReleaseNotesDC/index.html

     

    Also try to reset the preferences - https://community.adobe.com/t5/Acrobat/How-to-reset-Acrobat-Preference-settings-to-default/td-p/4792082

     

    Additional help : 

    https://helpx.adobe.com/acrobat/using/grids-guides-measurements-pdfs.html#create_ruler_guides

     

    Let us know how it goes 

     

    Regards

    Amal