Inspiring

Question

Changing Email address for a completed PDF form to be returned to.

Forum|Forum|3 years ago
December 6, 2022
1 reply
1394 views

I created an E-Signature PDF form where I want to have the completed form returned to a different email address. On my Mac I selected Preferences > Signature > Identities and Trusted Certificates and created a new name with the new address but it didn’t take effect. What am I missing?

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Community Expert

Community Expert

Does your form have a Submit button in it? If not, how are you sending it?

The Email Accounts prefs. have nothing to do with it, by the way.

David HealyAuthor

Inspiring

Yes, it has a Submit button addressed to: URL: mailto:info@name.org;llor@name.org.

When I convert with Request E-signature the Submit button disappears:

You said, “The Email Accounts prefs. have nothing to do with it.” Where do I specify the origin email address(s)?

Thank you,

David

Community Expert

Community Expert

What do you mean by "convert with Request E-signature", exactly?

I think you're converting the file to an Adobe Sign form. In which case you should ask your question in the Adobe Sign forum.