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Participant
December 17, 2019
Question

Changing from Acrobat Standard 2017 to Acrobat Pro 2017

  • December 17, 2019
  • 1 reply
  • 383 views

We have Volume Licenses from Acrobat Standard 2017 and Acrobat Pro 2017. On one of our Clients is Acrobat Standard installed. Now the User needs the Pro Version.

I so deinstalled the Standard and installed the Pro Version, but the Program is always recognized as Standard Version.

So how can i change the Program from Standard To Professional? As i said we have both Serials. I thought it just needs to change the serial and doing an Offline Activation again, but that doesnt work that easy.

I dont want to reinstall the whole Client with all the Software on it...

 

Greetings

Joerg

This topic has been closed for replies.

1 reply

try67
Community Expert
Community Expert
December 17, 2019

You need to reinstall it. It's a completely different application, with a different installer.

jimortAuthor
Participant
December 18, 2019

Well Try67, thats should be and it worked at my computer, i tried it the same way at the User´s computer and the program is still recognized as Adobe Acrobat Standard.

Therefore its just one User i will reinstall the whole machine, so i will end the thread.

Thank you anyway and have a nice Chrismas!