Skip to main content
G
Gilles Munten
Participant
July 6, 2023
Answered

Chargement infini à l'ouverture de l'app

  • July 6, 2023
  • 1 reply
  • 1107 views

Bonjour, je viens d'installer Acrobat Pro sur une nouvelle machine (Windows 11 10.0.22621 Build 22621) et j'ai un souci qui m'empêche d'utiliser Adobe Acrobat (voir à 13 secondes sur la vidéo en pièce-jointe). 

 

Je ne sais pas quoi faire. J'ai tenté de réinstaller le logiciel, mais rien ne change.

 

Merci pour votre aide 🙂

This topic has been closed for replies.
Correct answer mariahweyne

Go to Edit - Preferences - Security (Enhanced) and disable everything that's selected there, then try it again.

 

1 reply

mariahweyne
mariahweyneCorrect answer
Inspiring
July 6, 2023

Go to Edit - Preferences - Security (Enhanced) and disable everything that's selected there, then try it again.

 

G
Gilles MuntenAuthor
Participant
July 6, 2023

Hi Mariahweyne,

 

That was it! Do you have any explaination why that happened?

 

Thank you,

mariahweyne
mariahweyne
Inspiring
July 6, 2023

It's been happening to some people after the last update.  Glad it worked.

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices