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Participant
December 11, 2024
Question

Charging fee after Cancel subcription

  • December 11, 2024
  • 1 reply
  • 161 views

I canceled my subscription to Adobe Pro last month. however, my credit card is still being charged this month. I have checked my account record; this is the only account I used for a subscription.

 

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1 reply

Souvik Sadhu
Community Manager
Community Manager
December 11, 2024

Hi @tou_lam_steven,

 

Hope you are doing well. Sorry for the trouble.

 

Would you mind reaching out to the billing team on Social Media:

Facebook: @ Adobe

X (formerly Twitter): @ AdobeCare

 

They would be in the best possible position to assist you further.


-Souvik