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Participant
March 10, 2023
Question

Chat service is not working - no option to contact - what a horror

  • March 10, 2023
  • 1 reply
  • 626 views

Experiencing horrible custoerm service from adobe as can not contact them to discuss my concerns about raising my subscriptino charges what to do ? just cancel?

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1 reply

Abambo
Community Expert
Community Expert
March 10, 2023
quote

Experiencing horrible custoerm service from adobe as can not contact them to discuss my concerns about raising my subscriptino charges what to do ? just cancel?


By @Syed24914696otx5

Adobe customer care can be contacted by beginning a secure chat session at https://helpx.adobe.com/contact.html?rghtup=autoOpen. Pop-up blockers need to be disabled, you need to accept cookies! If the chat window fails to open, or is non-responsive, use a different device and/or browser to start the interaction.
Support phone numbers may be found here: https://helpx.adobe.com/contact/phone.html. Kindly note that phone charges may apply.

For support via Twitter:
https://twitter.com/AdobeCare

(see also here: https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703 or here
https://community.adobe.com/t5/account-payment-plan/how-to-contact-adobe-support/td-p/11843852)



Important: Adobe does NOT contact you unsolicited by e-mail or direct message. If you get contacted by direct message from a person, claiming to be an Adobe employee, look at that profile and look, if they bear the “Adobe Employee” marking under their name. Adobe support does not use Skype to give you support.


If in doubt, ask the forum.

ABAMBO | Hard- and Software Engineer | Photographer