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BugsySiegel
Participant
July 8, 2019
Question

Chrome keeps seizing itself as default PDF app

  • July 8, 2019
  • 4 replies
  • 11283 views

I'm really sorry if this has been asked and answered. My searching skills are not the best.

I'm running Windows 10 in a domain. I also have Adobe Acrobat Professional 2017 installed. I try to use Chrome as my default browser because many work sites don't work with IE. Several times a week (sometimes several times a day), I have to go into the Windows default apps and change the default app for PDF documents from Chrome back to Adobe.

If anyone has a solution or a recommendation, I would love to be done with this problem.

    This topic has been closed for replies.

    4 replies

    ls_rbls
    Community Expert
    ls_rblsCommunity Expert
    Community Expert
    July 8, 2019

    This post is also useful if you need to reset the plugin from within Adobe Acrobat

    https://itstillworks.com/missing-plugins-adobe-reader-8268024.html

    ls_rbls
    Community Expert
    ls_rblsCommunity Expert
    Community Expert
    July 8, 2019

    This post is also useful if you need to reset the plugin from within Adobe Acrobat

    https://itstillworks.com/missing-plugins-adobe-reader-8268024.html

    ls_rbls
    Community Expert
    ls_rblsCommunity Expert
    Community Expert
    July 8, 2019

    Assuming that the Group Policy settings are all good and that there is no need to modify them I would check the references below for each of the products in use,

    In Windows 10

    PDF browser plug in missing - Microsoft Community

    For Chrome browser  check these settings

    PDFs don't open automatically in Chrome - Google Chrome Help

    In Adobe Acrobat check the following

    Display PDF in browser Adobe Acrobat, Acrobat Reader

    And here for additional insights even though it applies to Internet Explorer settings

    https://www.techwalla.com/articles/how-to-reinstall-the-adobe-reader-plugin

    ls_rbls
    Community Expert
    ls_rblsCommunity Expert
    Community Expert
    July 8, 2019

    Hello,

    You mentioned that you use a windows10 computer that participates in a domain.

    Are you the networking manager with admin access to resources and configuration files in that domain?

    Or  are you a regular user in that domain with  limited access to configuration settings?

    Do you log in to that windows 10 computer through a user account  and  a user profile?

    B
    BugsySiegelAuthor
    Participant
    July 8, 2019

    I am logging in with a regular domain account; however, it happens when I'm logged in using my domain admin account as well. I do have access to configuration and Group Policy settings. I haven't seen anything in GP that is causing it.

    Thanks.

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