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Inspiring
May 13, 2024
Question

Colors not displaying correctly

  • May 13, 2024
  • 1 reply
  • 1754 views

Colors do not look accurate in Acrobat.  I have combined several jpgs into the PDF.

 

What is wrong?  Or is this just another continual problem with Acrobat (and Adobe products)?  

 

 

Here is an example.  Acrobat adds red to all of the colors (it's more apparent when the shapes are larger, but you should be able to see this here).  Note that the colors display correctly in every other app - MS Photo, Illustrator, Photoshop, Chrome, etc.

 

This is for color proofing/approval, so kinda important.

 

1 reply

Amal.
Legend
May 30, 2024

Hi there

 

Hope you are doing well and thanks for reaching out.

 

I am not able to make any difference in the colors from the Acrobat and Illustrator as shown in the image you have shared.

 

Is this an issue with a particular PDF file or with all the PDFs? Please try with a different PDF file and check. If the file is stored on a shared network/drive please download it to your computer locally and then try again.
 
What is the version of the OS and the Acrobat DC you are using? To check the version go to Help > About Acrobat and make sure you have the recent version 24.02.20759 installed. Go to Help > Check for updates and reboot the computer once.
 
Please try to reset the Acrobat preferences as described here https://adobe.ly/3Km9r9s and see if that works.

 

~Amal

Inspiring
May 30, 2024

This has been a problem with Acrobat for years.  It's all PDFs.  It's on any computer/Acrobat.  As far as I know, this has been a known issue for many, many years (including the vector issue).  

 

I am on Windows 11, latest Acrbobat.

 

Here's an example with a photograph.  This is the exact same image.  Top is Acrobat.  

 

Amal.
Legend
May 31, 2024

Hi there

 

Please go through the help page https://helpx.adobe.com/acrobat/using/color-settings.html and see if that works for you.

 

~Amal