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Participant
September 14, 2024
Question

Combine Files Not Working Acrobat Pro

  • September 14, 2024
  • 1 reply
  • 253 views

I have been combining files in Acrobat for years, but it just stopped working. It goes through the process fine until it creates "portfolio 1", which is a list of files. But, when I hit "combine files" or "create file", that "new file" ONLY contains the first pdf -- not all of them. 

I have tried this when I select files from my computer; and also when I "select open files". Same thing happens. My creative cloud is up-to-date. What is  happening?

1 reply

S_S
Community Manager
Community Manager
February 5, 2025

Hi @Leisa28563544ivyw,

 

Hope you are doing well. Sorry for the trouble, and the delayed response.

 

In case you still experience the issue, would you mind updating the app to the latest version (2024.005.20xxx) and let us know if the issue is fixed?

 

-Souvik