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Leisa28563544ivyw
Participant
Sep 14, 2024 4:24 PM UTC
Question

Combine Files Not Working Acrobat Pro

I have been combining files in Acrobat for years, but it just stopped working. It goes through the process fine until it creates "portfolio 1", which is a list of files. But, when I hit "combine files" or "create file", that "new file" ONLY contains the first pdf -- not all of them. 

I have tried this when I select files from my computer; and also when I "select open files". Same thing happens. My creative cloud is up-to-date. What is  happening?

1 reply

Souvik Sadhu
Legend
Feb 5, 2025 1:01 PM UTC

Hi @Leisa28563544ivyw,

 

Hope you are doing well. Sorry for the trouble, and the delayed response.

 

In case you still experience the issue, would you mind updating the app to the latest version (2024.005.20xxx) and let us know if the issue is fixed?

 

-Souvik

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