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JennZeano
JennZeano
Participant
March 23, 2018
Question

Combining Files- taking a really long time

  • March 23, 2018
  • 1 reply
  • 758 views

I uploaded 7 files to combine, but it has been "converting" them for more than 24 hours and still nothing.

Any ideas how to fix it or what I am doing wrong?

This topic has been closed for replies.

1 reply

C
Cari Jansen
Legend
March 31, 2018

Are you able to supply some more information?

  • What version of Acrobat are you using
  • What Operating System and version (E.g. Windows 10, Mac OS High Sierra etc.)
  • What are the file types of the files you are combining? (e.g. Microsoft Word documents)
  • And how big are the files.
  • What settings are you applying during conversion? Generally this is controlled by first setting the Preferences, prior to converting.
  • Also are the files you are converting on a server? or local computer?
  • What are the computer specifications (processor, empty hard drive space, amount of RAM.

I have seen slow conversions when converting to Tagged PDF, but that's been a matter of 2-3hrs of processing time to convert over 1,500 word pages (of 60-70 Word documents containing complex tables etc.), but never as long as you mention, it sounds like the conversion process has 'frozen'.

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