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October 31, 2018
Answered

Combining Word files into a PDF

  • October 31, 2018
  • 1 reply
  • 461 views

I used to be able to select multiple documents and right click to convert all of them into a single PDF document. Now that option is gone?   New laptop....what happened?

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Correct answer AnandSri

Hello GPinkerton,

We're sorry for the delayed response, please reboot the machine once and check whether Acrobat is installed or not? If Acrobat is not installed, you will not get the option to convert documents into PDF file.

If Acrobat is not installed, download and install Acrobat from Download Adobe Acrobat DC (Continuous) for Enterprise or VIP licenses

The record shows that you are subscribed to Acrobat Pro DC license, install Acrobat from the above URL, sign-in with your current Adobe ID and password, reboot the machine and try again.

Try creating the PDF file from Acrobat's File menu, File>Create>Select 'Combine multiple files into Single PDF file', select the files you want to convert.

Make sure that Adobe PDF Printer is installed, if not, please repair the installation files of Acrobat from help>repair installation, reboot the machine and check.

Make sure that you have the latest version of Acrobat installed, check for any pending updates from help>check for updates, reboot the machine after updating Acrobat.

To install Adobe PDF Printer manually, you may also refer to Adobe help article Adobe PDF printer is missing | Manually install PDF printer

Let us know how it goes and share your observation.

Thanks,

Anand Sri.

1 reply

AnandSri
AnandSriCorrect answer
Legend
November 16, 2018

Hello GPinkerton,

We're sorry for the delayed response, please reboot the machine once and check whether Acrobat is installed or not? If Acrobat is not installed, you will not get the option to convert documents into PDF file.

If Acrobat is not installed, download and install Acrobat from Download Adobe Acrobat DC (Continuous) for Enterprise or VIP licenses

The record shows that you are subscribed to Acrobat Pro DC license, install Acrobat from the above URL, sign-in with your current Adobe ID and password, reboot the machine and try again.

Try creating the PDF file from Acrobat's File menu, File>Create>Select 'Combine multiple files into Single PDF file', select the files you want to convert.

Make sure that Adobe PDF Printer is installed, if not, please repair the installation files of Acrobat from help>repair installation, reboot the machine and check.

Make sure that you have the latest version of Acrobat installed, check for any pending updates from help>check for updates, reboot the machine after updating Acrobat.

To install Adobe PDF Printer manually, you may also refer to Adobe help article Adobe PDF printer is missing | Manually install PDF printer

Let us know how it goes and share your observation.

Thanks,

Anand Sri.