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Participant
March 5, 2018
Question

Combobox dropdown height cut off on mac only. Scollbar doesn't render.

  • March 5, 2018
  • 2 replies
  • 538 views

I've built a PDF form where selecting one dropdown decides which items show in another dropdown. In Acrobat on mac only, the second dropdown is sometimes cutting off list items at the bottom and there's no scrollbar. Heads-up, I've already tried touchmode -- always.

So combobox 1 contains:

[

  [red, 1],

  [orange, 2],

  [blue, 3]

]

combobox 2:

if combobox1 selects red:

[

  [straberries, 1],

  [firetrucks, 2],

  [apples, 3],

  ... more items

]

if combobox1 selects orange:

[

  [oranges, 1],

  [fire, 2],

  [more oranges, 3],

  ... more items

]

And so on.

for some reason, if I select red in combobox1, combobox2 has a scrollbar and all elements can be viewed. If I select orange or blue in combobox1, combobox2 cuts off its last item and does not have a scrollbar. This occurs only in Acrobat on a mac.

I've tried this a couple ways:

1) combobox1 toggles through display visibility on a collection of comboboxes for orange, blue, etc.

2) combobox2 is populated from a document-level array based on combobox1 selection.

In both cases, the same thing happens. Still, only on a mac.

If anyone knows what's going on with this, I'd love the help. Thanks!

This topic has been closed for replies.

2 replies

Adorobat
Participating Frequently
April 17, 2018

Hi Ericb,

Sorry for the delayed response.

Would it be possible for you to share the pdf form with us? To share the file, please refer to the steps given here: How to share a file using Adobe Document Cloud

You can copy paste the copied link into your reply post here or share it via private message: How Do I Send Private Message

Thank You,

Shivam

try67
Community Expert
Community Expert
March 5, 2018

What version of Acrobat are you using? Look under Help - About Adobe Acrobat and post the exact version number.

Participant
March 5, 2018

It's several different versions but all in the range of Acrobat Pro DC 2018.009.something

try67
Community Expert
Community Expert
March 5, 2018

That's strange... Could you post a screenshot of what you're seeing, or the file itself (by sharing it via something like Dropbox, Google Drive, Adobe Cloud, etc.)?