Comment checkmarks still keep disappearing in Acrobat Pro

Question

Acrobat is yet again not retaining checkmarks as I check off comments.

I work on gazillion-page government documents, so filtering out checked comments is absolutely vital.

Why does this keep happening, and is there any way to make my comment checkmarks stay put?

(Interestingly, I see similar posts going back 9 years…)

mimi_runswithscissors · Answer

Hi again, adding that comments with replies also frequently uncheck themselves when I check off a reply. Doesn’t matter which I check first, one will turn off the other.

Sometimes it works just fine, but most of the time it does not.

Neither the recent release, 2025.001.21208, nor rebooting my computer made any difference.

I’m using a MacBook Pro 2021, 64 GB memory, macOS 26.3 (25D125).

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