Comment Pane always opens for a doc without any comments

Question

I have a PDF that does not have any comments in it, yet it always opens with the comment pane showing. Acrobat DC 2024.005.20320

The option to 'restore last view settings' did not resolve it. I set that, closed the comment pane and then Acrobat, but the pane opened again when I reopened the PDF.

Turning off the option 'show comments pane when a PDF with comments is opened' is not a solution, I do want the pane to open if there ARE comments present. However, I tried it anyway and the setting would not stay unchecked with either the New or Old Acrobat interface.

Any suggestions welcome.

Souvik Sadhu · Answer

Hi @Sarah31665776ee0b,

Hope you are doing well. Thanks for writing in!

If this is related to a specific file, and there are no restrictions to the file, you can try the below steps:

Go to Menu-> Document Properties-> Initial View-> change the navigation tab to "Page Only" from the dropdown (screenshot attached for reference).

Let me know if this helps.

-Souvik

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