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Participant
December 3, 2018
Answered

Comment pane isn't showing up

  • December 3, 2018
  • 1 reply
  • 801 views

Hi.

My problem is that the commenting pane which is supposed to appear on the right of the document isn't there at all.

I can see the little yellow comment boxes on the document, but I can't open them.

Also, it is not possible to press the "add comment" in the toolbar at the top..

Does anybody else have this problem? I have my exams next week and I would be very grateful for any tips !

This topic has been closed for replies.
Correct answer Meenakshi_Negi

Hi Astridr,

Please try to repair the application and make sure it is updated to the latest version available.

Launch the application and go to Help. Select Repair installation (only on windows) or Check for updates.

Also, try once to reboot the machine and check if that helps.

If the issue still persists, try re-installing the application.

Use cleaner tool Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs to remove the application from the machine.

After that reboot the machine and then re-install the application from here Adobe - Adobe Acrobat Reader DC Distribution.

Let us know how it goes.

If you need any help, feel free to update the thread.

Regards,

Meenakshi

1 reply

Meenakshi_Negi
Meenakshi_NegiCorrect answer
Legend
December 4, 2018

Hi Astridr,

Please try to repair the application and make sure it is updated to the latest version available.

Launch the application and go to Help. Select Repair installation (only on windows) or Check for updates.

Also, try once to reboot the machine and check if that helps.

If the issue still persists, try re-installing the application.

Use cleaner tool Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs to remove the application from the machine.

After that reboot the machine and then re-install the application from here Adobe - Adobe Acrobat Reader DC Distribution.

Let us know how it goes.

If you need any help, feel free to update the thread.

Regards,

Meenakshi

Participant
December 5, 2018

Thank you so much for taking the time and helping me with my problem, Meenakshi !