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Linda Chamarette
Participant
August 18, 2024
Question

Comment syncing issue on Adobe Pro

  • August 18, 2024
  • 1 reply
  • 332 views

I'm editing a PDF and the suddenly cloud icon shows ! Try to sync manually and error message appears 'There was a processing error. Try again sometime'. Everyting was syning for the last two hours and this randomly happens. Seriously Adobe is such an unstable program! wish there was another option available!

1 reply

Meenakshi Negi
Community Manager
Meenakshi NegiCommunity Manager
Community Manager
October 30, 2024

Hi Linda Chamarette,

 

Sorry about the delay in response.

 

When editing PDFs, ensure that you keep saving the changes. As you were editing the PDF, did you use the desktop or the web application?

Please ensure that the internet connection is not intermittent. See if you experience the same behavior with other files. 

 

Let us know if the issue still occurs.

 

Thanks,

Meenakshi

 

S
swabh_0512
Participant
December 8, 2024

 

Literally the same issue. Everything was syncing fine till yesterday.

today it decides to say "there was a processing error ,  try again in some time" and all the work I have been doing since the past 10 hours, is not being saved....

what even???!!

need a solution IMMEDIATELY.

cant waste 10 hours of work.

(And no my wifi is not spotty)

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