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Celestial_Flamingo5EDA
Participant
October 17, 2024
Question

Comments not shown on one of the pdf pages

  • October 17, 2024
  • 1 reply
  • 129 views

Hi, I have shared a pdf file with my colleague that is only 4 pages long. First, second and last page have comments on them (in the form of drwaings). The third page does not show any comments despite the fact that he has made some on his tablet. Is there a way to fix this issue?

1 reply

Amal.
Community Manager
Amal.Community Manager
Community Manager
January 16, 2025

Hi there

 

Hope you are doing well and sorry to keep you waiting.

 

If you are still experiencing this issue, we need some more information.
- Is this an issue with a particular PDF file or with all the PDFs? Please try with a different PDF file and check .

It seems like the comments made by your colleague on the third page might not have been saved or synced correctly.

  • Ask your colleague to reopen the PDF on their tablet and confirm if the comments are visible on the third page.
  • If they are visible, ensure the file was saved correctly before sharing.

 

Also make sure filtering or hiding comments/annotations is disabled.  Ensure that all annotations are set to "visible" on both devices. For more info. please check the help page (https://adobe.ly/3Cl9kKX)

 

 

Let us know how it goes.

 

 

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