Comments that refuse to delete.

Forum|Forum|4 years ago
July 7, 2021
2 replies
1683 views

So one of my longest running problems has been a comment box that ignore my prompts to delete them when I dont have a use for them. as soon as I hit "delete", it is instantly returned. How do I delete these vexxing little boxes for good?

Correct answer joseph_1189

In case anyone is still having this problem - this was driving me insane but I think I have the solution; hopefully this works for others...

Upon right-clicking the relevant comment, instead of left-clicking "Delete", hit "L" on your keyboard and the comment should disappear for good.

J

joseph_1189Correct answer

Participant

In case anyone is still having this problem - this was driving me insane but I think I have the solution; hopefully this works for others...

Upon right-clicking the relevant comment, instead of left-clicking "Delete", hit "L" on your keyboard and the comment should disappear for good.

Karl Heinz Kremer

Community Expert

Thanks for the tip. How did you figure out that the "L" key works?

J

joseph_1189

Participant

Purely trial and error with a dose of frustration 🙂

It works for me - hopefully for some others also.

I should have added that I am using Adobe Acrobat Reader Version 2025.001.20474 64bit.

Karl Heinz Kremer

Community Expert

Does this happen with all documents, or just with one, or with a group of documents from the same source? Can you share one of the documents that shows this problem?

D

defaultuzd1s5jbpex9Author

Participant

This can happen with all documents, its just a luck of the draw in regard to which comments choose to behave normally or not. attached is a blank page with every other comment and item deleted, save for the little comment box in the middle that refuses to die. This particular page is pulled from a template document that I use all the time for work (had to delete classified stuff lol), so this box is nearly always present in some capacity. I want it gone though, out of principle at this point.

VEXXING_LITTLE_BOX.pdf

Karl Heinz Kremer

Community Expert

I can see that this one annotation just does not want to disappear. This is really odd. I tried a few things to cleanup the document, but nothing so far helped. When I copy the comment and paste it, the copy can be deleted, either in the current document, or a new document.

When I run the preflight profile "Report PDF Syntax Issues", it does find a problem with a "VP" key (VP stands for view port). To figure out what's wrong would requrie a deep dive into the "guts" of the PDF, and unfortunately, I don't have the time for this right now.

To get the attention of Adobe's engineers, you may want to file a bug report: http://www.adobe.com/products/wishform.html - make the sample file you've created available to them. You may not get a response (in my experience, reporting bugs is very much unidrectional communication, and you rarely hear back), but hopefully they will be able to figure out what's going on. You may also want to get in touch with AutoDesk and report this problem to them (assuming that the PDF file was created in AutoCAD).

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