Comments Tool is Missing

Forum|Forum|3 years ago
August 16, 2022
1 reply
450 views

Within the Share & Review group of tools, I no longer have one titled "Comment". Where did it go? How do I get it back? I'm on Creative Cloud which is supposed to keep itself updated. But to be sure, I had our IT Admin uninstall and reinstall and there was no change...

Desktop Acrobat Pro DC (64-bit)

This topic has been closed for replies.

Meenakshi Negi

Community Manager

Hi Kirsty,

Thank you for reaching out, and sorry about the trouble.

Please check and confirm if the tool is also missing from the right-hand tools pane.

Did you notice this change after the recent update?

It seems that you are using the application on the work machine. Did you notice the same on other devices?

Did you try any troubleshooting steps? How did the application was installed on your machine?

Share the OS version.

Thanks,

Meenakshi

K

Kirsty25627984tr4yAuthor

Participant

Please check and confirm if the tool is also missing from the right-hand tools pane. YES IT IS MISSING FROM THERE TOO

Did you notice this change after the recent update? YES, WITHIN THE LAST MONTH OR SO

It seems that you are using the application on the work machine. Did you notice the same on other devices? I ONLY USE ON DESKTOP

Did you try any troubleshooting steps? How did the application was installed on your machine? YES TRIED UNINSTALLING AND REINSTALLING VIA MY CORPORATE HELP DESK NO LUCK/NO SUCCESS

Share the OS version. WINDOWS 10

K

Kirsty25627984tr4yAuthor

Participant

@Meenakshi Negi any news here? I'm still having this challenge and our tech support team is perplexed too.

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