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Participant
November 28, 2024
Question

Cómo puedo hacer para que la firma electónica de mi empresa sea validada en Adobe Acrobat

  • November 28, 2024
  • 1 reply
  • 161 views

Cómo puedo hacer para que la firma electónica de mi empresa sea validada en Adobe Acrobat, actualmente no nos permite hacerlo

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1 reply

Amal.
Legend
December 23, 2024

Hi there

 

Hope you are doing well and thanks for reaching out.

 

What happens when you open such signed document, do you get any error message? If yes, please share the screenshot of the same for more clarity. A small video recording of the steps you are taking and the issue as it occurs will be very helpful. 

 

Depending on how you’ve configured your application, validation may occur automatically. Signature validity is determined by checking the authenticity of the signature’s digital ID certificate status and document integrity.

To verify authenticity, the validator checks if the signer's certificate or its parent certificates are trusted. The validity of the signing certificate is also checked based on the user's Acrobat or Acrobat Reader settings.

To verify document integrity, the validator checks if the signed content was altered after signing. If changes were made, the verification ensures that the signer allowed the changes.

 

To know more about validating the signature, please check the help page https://adobe.ly/41Oldn9