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watsojanh
Participant
October 23, 2018
Answered

Compare Documents not Working

  • October 23, 2018
  • 1 reply
  • 29558 views

I open two documents, when I select COMPARE, I get an error message:  "These documents have security settings which prevent comparison.  Please modify security settings to allow editing and try again."  I go to SECURITY SETTING for each document, they both say "No Security" .  Any one have a suggestion?

Thanks

    Correct answer AkanchhaS8194121

    Hi Watsojanh,

    We apologize for the delay in response.

    As shared, the error message appears as "These documents have security settings which prevent comparison. Please modify security settings to allow editing and try again." which indicates that the "Editing" for these documents has been restricted.

    What you are looking at under the document properties is "Security Method". So you need to check the "Document Restrictions Summary"  and see whether it is allowed or not?

    Sample Screenshot-

    For more clarity, you may attach the screenshot of the "Security" tab for both the documents.

    https://forums.adobe.com/docs/DOC-7043#jive_content_id_How_do_I_attach_a_screenshot

    Hope this helps.

    Regards,

    Akanchha

    1 reply

    AkanchhaS8194121
    AkanchhaS8194121Correct answer
    Legend
    November 21, 2018

    Hi Watsojanh,

    We apologize for the delay in response.

    As shared, the error message appears as "These documents have security settings which prevent comparison. Please modify security settings to allow editing and try again." which indicates that the "Editing" for these documents has been restricted.

    What you are looking at under the document properties is "Security Method". So you need to check the "Document Restrictions Summary"  and see whether it is allowed or not?

    Sample Screenshot-

    For more clarity, you may attach the screenshot of the "Security" tab for both the documents.

    https://forums.adobe.com/docs/DOC-7043#jive_content_id_How_do_I_attach_a_screenshot

    Hope this helps.

    Regards,

    Akanchha

    D
    Dan Chaloux
    Participant
    October 10, 2022

    I know this is a couple years old, but can you make an option for the comparison to ignore security? Something similar to Draftable would put you guys right back on top again with this tool. Just adding in my 2 cents. Thank you.

      2
      21005127627491979vgir
      Participant
      December 8, 2022

      I concur - just ran into the same issue.

      Regards,

      ACDurston, GE Aerospace

       

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