configure Epson Workforce 845 for scanning

Question

I un-installed Acrobat 9 from my desktop, running Windows 10. Installed on laptop, running, Windows 10. Cannot scan from Epson Workforce 845. Acrobat 9 states this scanner does not except preset.

Thank you.

Tariq Dar · Answer

Hi westa510,

Acrobat 9 was never tested with windows 10. It may or may not work with windows 10.

And there is a good chance the scanner drivers may not be compatible with Acrobat 9 as well.

Sadly, there is not much that can be done, but you may visit this link Troubleshooting tips for scanner issues when using Acrobat and check if the troubleshooting steps may help.

-Tariq Dar

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