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Participant
July 5, 2020
Answered

Context menu entry 'Combine files in Acrobat' has disappeared

  • July 5, 2020
  • 3 replies
  • 1852 views

I don't know since when, but the context menu (right-click) entry 'PDF zusammenführen' (German; 'Combine files in Acrobat') has disappeared; if there have been other Acrobat entries, they have disappeared, too.

I looked for a 'ContextMenu64.dll' on system drive but could only find one in the 'C:\Windows\Installer' directory.

Thanks in advance.

(Acrobat Pro DC 20.009.20067.57037, Windows 10, 64bit)

Edit: I found 'ContextMenu64.dll' on drive D:\ (which is my main drive for Adobe programs), but there (Acrobat DC\Acrobat Elements) are two 'rivals': 'ContextMenuShim64.dll' and 'ContextMenu.dll'.

Which one shall i choose and how do I address it?

---

Edit2: Re-Installation of Acrobat Pro DC made them re-appear, though now in English (but that's a minor issue).

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Correct answer ls_rbls

Unless you have Photshop Elements or Premiere Elements 2020 installed, I think that the Acrobat Elements that you're referring to a file called  "elements.exe"  which belongs to the Adobe Acrobat Distiller.

 

As far as having Adobe Acrobat installed into two separate hard drive partitions doesn't make sense. Looks to me that this happened after an update or something. In a MS Windows box  the default installation drive always starts in C:\  where the Program Files and Program Files(x86) are called from after a successful installation.

 

You shouldn't mess with the DLLs that you're talking about, and reinstalling shouldn't be necessary either.

 

I would say to clik on Help--->>> "Repair Instalaltion".  This procedure is entirely different than reinstalling on top of a defective old installation, and also different from uninstall/reinstall.

 

When you choose Repair Installation,  pay close attention to where the Acrobat components are installed by default rather than manually selecting a different separate partition to install the program. That is unless you're running out of space in your C:\ partition then it would make sense.

 

BONUS TIP: If having two separate partitions is what you want, is better if you use an entire hard drive just for the operating system and installing the programs that will be used by Windows. Then on a separate different hard drive you can move all your data folders, such as MyDocuments, Downloads, etc. to that hard drvie partition.

 

If at some point your C:\\ drive crashes, for example,  or it becomes corrupt, you won't loose your valuable documents and other important data.  And when it comes to troubleshooting you'll only need  to erase and reinstall the OS in that drive and programs without worrying about loosing anything. This makes your computer work slightly faster too.

3 replies

ls_rbls
Community Expert
ls_rblsCommunity ExpertCorrect answer
Community Expert
July 5, 2020

Unless you have Photshop Elements or Premiere Elements 2020 installed, I think that the Acrobat Elements that you're referring to a file called  "elements.exe"  which belongs to the Adobe Acrobat Distiller.

 

As far as having Adobe Acrobat installed into two separate hard drive partitions doesn't make sense. Looks to me that this happened after an update or something. In a MS Windows box  the default installation drive always starts in C:\  where the Program Files and Program Files(x86) are called from after a successful installation.

 

You shouldn't mess with the DLLs that you're talking about, and reinstalling shouldn't be necessary either.

 

I would say to clik on Help--->>> "Repair Instalaltion".  This procedure is entirely different than reinstalling on top of a defective old installation, and also different from uninstall/reinstall.

 

When you choose Repair Installation,  pay close attention to where the Acrobat components are installed by default rather than manually selecting a different separate partition to install the program. That is unless you're running out of space in your C:\ partition then it would make sense.

 

BONUS TIP: If having two separate partitions is what you want, is better if you use an entire hard drive just for the operating system and installing the programs that will be used by Windows. Then on a separate different hard drive you can move all your data folders, such as MyDocuments, Downloads, etc. to that hard drvie partition.

 

If at some point your C:\\ drive crashes, for example,  or it becomes corrupt, you won't loose your valuable documents and other important data.  And when it comes to troubleshooting you'll only need  to erase and reinstall the OS in that drive and programs without worrying about loosing anything. This makes your computer work slightly faster too.

Technical Generalist
Ford36Author
Participant
July 6, 2020

Thanks a lot for your detailed answer - the "Repair Installation" you suggested made it perfect: The context menu entries are now in German again.

Indeed it was the limited space on drive C:\ (one of the first ones with just 128 GB) that made me choose D:\ (an internal SSD) for larger programs - which works quite well if programs offer this alternative. (Which in fact is no guarantee that some update doesn't interfere with this arrangement ...)

Thanks again & kind regards!

 

 

ls_rbls
Community Expert
Community Expert
July 6, 2020

Great ! you're welcome.

Technical Generalist