Contracts

Question

Hi there,

I posted about the issue I was having with Adobe last week but have not yet recieved a response. When I go into a contract, I am usually able to tab down three times to fill out information e.g. names and dates. However, these tabs have disappeared completely and I can't seem to input any information. Is this something you could help with or will the staff member who set up the account be able to correct this?

Many thanks,

Stefanie

Bani Verma · Answer

Hi there,

I have reviewed your account and could only find an Individual license for Adobe Acrobat Sign.

If you have a Creative Cloud for Teams or Enterprise subscription, please try logging in with the correct Adobe/Enterprise ID with which you registered the subscription.

Or, you may share your case id with me in a personal message. To know how to send a personal message, see: https://adobe.ly/48YZwCy.

Hope this helps.

^BS

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