Conversion Progress in outlook Failing

Question

I have Adobe Acrobat Pro (all updates are current).  I also use Outlook via Office365 (all updates are current). After I select emails to "Convert to Adobe PDF" ***It creates the PDF just fine.***  But my system freezes with the pop up box that says "Creating Adobe PDF".  It wont cancel or close.  The Conversion Progress box remains open until I close OUTLOOK.  When I reopen, the Adobe add-in is disabled becasue it caused an issue with OUTLOOK.  Is there a way to disable the indexing portion?

MarkSan · Accepted Answer

After I posted this, I found another conversation that had my answer.  I was able to remove the INDEXING option by clicking on the ACROBAT tab then clicking on "Change Conversion Settings" and un-checking "EMBED INDEX" box.  It now works fine and doesn't cause a pop box to freeze on my screen.

Peter25227529uepn · Answer

Tips to Fix Outlook Outlook ErrorAssure your internet connectionVerify Outlook email account settingsDelete Suspected Message from MailboxReview firewall settings and disable email scanning with an Anti-Virus programRepair your Outlook or Outlook ExpressEnsure that your email profile works correctlyStart Outlook in safe mode Regards,Peter

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