Convert .doc word documents to PDF

Forum|Forum|1 year ago
September 24, 2024
1 reply
3070 views

I am trying to convert multiple word documents to individual PDFs. It works fine for word documents that are .docx format. It fails for any document that is .doc format. The failure happens for all .doc files no matter what method I try, and no matter if I try single or multiple conversions. The only way I can convert the .doc files is to open each one in word and convert from there. I have hundreds to convert so this is not an option. How do I get this to work for .doc files?

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A

akagarg17099634

Adobe Employee

Hi Cheryl,

Thank you for reporting the issue. Can you please share following information, your Acrobat version, office version and OS information and since when the issue started appearing?

Are you facing any error message while converting .doc file? Can you please share the screenshot of the issue?

Regards,

Akanksha Garg

C

cheryl_6640Author

Participating Frequently

Word: Office 365 Enterprise subscription

Adobe: Continuous Release 2023.001.20143

Error messages:

Cannot open Document
PDF Conversion Process failed
An unexpected error occured. PDF maker was unable to produce the Adobe PDF

C

cheryl_6640Author

Participating Frequently

Oh, and Windows 10 Pro

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