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Participant
August 21, 2024
Question

Convert large word file to PDF

  • August 21, 2024
  • 2 replies
  • 709 views

I am trying to convert a 127mb word file with many images, cross-references, and links. Currently, I am using PDFMaker to try and convert the document. It takes several hours and sometimes cannot complete even after leaving it running overnight. What settings or steps can I take in order to figure out why I am having trouble converting?

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2 replies

Legend
September 16, 2024

HI @lucas_8738

 

Sorry for the delayed response.

 

I am following up to see if your issue has been resolved. If not, please let us know, and we'd be happy to assist. 
If you are still having trouble converting this document to PDF, you may try Acrobat Web https://acrobat.com/. If the issue is still reproducible, please help us with the file, and we will get it checked by our engineering team. 

 

Thank you for your feedback and patience. And just to add, we have PDF Maker now available on Mac with limited MS Office apps like Word, Outlook, etc...  


~Tariq

gary_sc
Community Expert
Community Expert
August 21, 2024

Sorry, but I suggest you ask the company that makes PDFMaker. This is help for using Adobe Acrobat.

 

Good luck

Participant
August 22, 2024

Is PDFMaker not a part of Adobe Acrobat? Create PDFs with PDFMaker in Adobe Acrobat (Windows)

gary_sc
Community Expert
Community Expert
August 22, 2024

Hi, @lucas_8738, my bad, you are correct. 

 

I am a Mac user and had never heard of PDFMaker (it's not on the Mac Platform). I googled it and one of the top pop-ups was for PDF Creator — not an Adobe product.

 

Suffice it to say, I cannot help you, I'm sorry. 

 

Not as an excuse, but for your information, the vast majority of folks helping in these forums are just long time users and are not employees of Adobe. I've been using Acrobat since v. 3, so, while there's much I can help with, when it comes to the Window's side of things, I am helpless.

 

Good luck!