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Participant
March 20, 2020
Answered

Converting PDF to Word is not working

  • March 20, 2020
  • 3 replies
  • 12651 views

I am using the 7-day trial of Acrobat DC and tryiing to convert a PDF to Word or Excel.  When I try to convert to word, it seems to work until I try to open the Word file in Word. Then Word chokes on the file and says it can't open it.

 

"Word experienced an error trying to open the file. Try these suggestions. 

  • Check the file permissions for the document or drive.
  • Make sure there is sufficient free memory and disk space.
  • Open the file with the Text Recovery converter.

 

When I try ti convert it into Excel it works for a while then chokes, saying something like "Save As cannot create the file."  Is anyone able to get these conversion features to work?

Correct answer rcaAustin

Apparently the file was too big for Adobe to handle. I used the Split() function and split the file into 7 equally-sized files, and successfully converted each of those files, so my problem is solved.  Thanks!

3 replies

Participant
August 2, 2020

When I convert a pdf to word in adobe pro it turns into gibberish

try67
Community Expert
Community Expert
August 3, 2020

Start a new thread with the full details.

rcaAustinAuthorCorrect answer
Participant
March 21, 2020

Apparently the file was too big for Adobe to handle. I used the Split() function and split the file into 7 equally-sized files, and successfully converted each of those files, so my problem is solved.  Thanks!

Amal.
Legend
March 22, 2020

Hi there 

 

We are glad to hear that the issue got resolved.

 

Feel free to contact us for any further assistance required in the future. 

 

Regards

Amal

Amal.
Legend
March 21, 2020

Hi RcaAustin

 

We are sorry for the trouble. As described, after converting PDF to Word, Word is unable to open the file and gives you the error 'Word experienced an error trying to open the file'

 

Is this a behavior with a particular PDF file or with all the PDFs that you convert to Word or Excel? Please try with a different file and check. Also, please share the source file (PDF) and the converted file (Word) with us for testing.

 

What is the workflow/steps you are doing to export the PDF to word?

 

Please try to update the MS office to the latest version and see if that helps. 

 

You may also try the steps provided here (https://support.microsoft.com/en-in/help/2749199/how-to-resolve-the-problem-word-experienced-an-error-trying-to-open-th) and see if that works.

 

Regards

Amal

 

 

Participating Frequently
January 26, 2025

I have been having a similar issue for over a year. The only error I get is "Save As failed to process this document. No file was created." This is one of the main functions I need from this product and when I need to use it, it's not working and I scramble to find other ways around it.