Participant

Answered

Copying and pasting pages not working

Forum|Forum|5 years ago
May 17, 2021
7 replies
20540 views

Hi everyone,

I am trying to copy pages from one PDF to another. On my old computer I'd select the pages on the left then use CTRL + C and It would show a cut line around the pages that were copied. Then I'd CTRL + V when moving my mouse under the page where I want the pages to go, and it would create a blue line. I just got a new computer and now when I do this it does not copy or paste. I have to drag from one to another.

Does anyone know how to fix this?

Edit and convert PDFs

Correct answer Tariq Ahmad Dar

Hi @Kayla Browning,

Sorry for the troubled experience, and thank for reaching out.

I just tried reproducing this issue and it seems to be working perfectly normal at my end.

Let’s try a few things before we collect more information on this issue from your side:

Open the file in Acrobat.
Go to File > Document Properties > Security tab

Check if there is any restriction on the document. If the document has any restrictions Acrobat respect document restrictions and wont allow you duplicating or copying the pages.

Let us know how it went.

And if everything is allowed but it is not working, please help us with the following details:

Acrobat version. Acrobat > Help > About Adobe Acrobat.
A short video of the workflow, while showing Document Properties > Security
Please assist us with the file in which you are able to reproduce the issue.
If the file is on Network drive or on Cloud Drive, try copying file first on local machine.

These details will help us better understand where the failure is occurring.

~Tariq

K

Kayla Browning

Participant

As an FYI to anyone reading these at Adobe, this continues to be problem. “Paste” is a basic functionality and needs to be working in order to properly use Adobe products. I looked at the recommendations from “Tater Salad” below, and I already have those boxes clicked. Please help! Thanks!

T

Tariq Ahmad Dar

Correct answer

Community Manager

Hi @Kayla Browning,

Sorry for the troubled experience, and thank for reaching out.

I just tried reproducing this issue and it seems to be working perfectly normal at my end.

Let’s try a few things before we collect more information on this issue from your side:

Open the file in Acrobat.
Go to File > Document Properties > Security tab

Check if there is any restriction on the document. If the document has any restrictions Acrobat respect document restrictions and wont allow you duplicating or copying the pages.

Let us know how it went.

And if everything is allowed but it is not working, please help us with the following details:

Acrobat version. Acrobat > Help > About Adobe Acrobat.
A short video of the workflow, while showing Document Properties > Security
Please assist us with the file in which you are able to reproduce the issue.
If the file is on Network drive or on Cloud Drive, try copying file first on local machine.

These details will help us better understand where the failure is occurring.

~Tariq

T

Tater Salad

Participating Frequently

Spent several weeks off and on with IT trying to solve this riddle. Finally scheduled a meeting with Adobe tech. She fixed it.

N

ninjadorg

Participant

You are a hero for posting this, thank you!

P

Paul328633058i02

Participant

I am also having trouble copying pages. The copy and paste functions are greyed out and unusable, and there don't appear to be any security settings that would prevent page copying.

rrichey4430

Participant

This is absolutely a bug that needs to be fixed. The copy and paste mechanism in "Organize Pages" only works once or twice, and then I have to restart Acrobat Pro in order to get it to work again. This is VERY frustrating when working with large documents that need a lot of restructuring.

D

Daniel34445202ty9w

Participant

Agreed. If this has been a problem for more than a year, Adobe should have fixed it by now. Is this due to overwhelming the clipboard buffer? I noticed that it happens more often when I copy larger numbers of pages.

R

RTyrell

Participant

Try restarting Acrobat. This worked for me.

M

Matthew28021174as9e

Participant

This is the only fix I have found but the problem persists, sometimes not long after restarting it. If anyone has a permanent solution, please post.

gary_sc

Community Expert

If you wish to Copy & Paste pages, you do that from the left side-panel. [Note: be sure to select a page before looking for Copy or Cut. To Paste a page, it should be available AFTER you cut or copy a page.