Copying and Pasting Text into File Name when Printing to pdf

I was working off a desktop with Windows 11 and Acrobat Pro version 2024.003.20112. In Microsoft Outlook, I would copy the subject line of an email and print using Adobe PDF as my printer, go to my location and paste the text into File Name and press Save. I have been doing this for years with no issue. I have recently got a laptop and retiring the desktop. It is also Windows 11 and the version of Acrobat Pro is 2024.003.20180 64-bit. I have uninstalled and reinstalled it to see if this resolves the issue that I will explain but no use. Microsoft Office and also been checked for updates / repaired also by our IT people but no difference. The issue is when I go to paste the subject line text of the email into File Name when using Adobe PDF printer, it does not paste and it freezes. I have to go to Task Manager and end task of 'Printer driver host for applications' to get computer working again. The only difference I can see is the versions of Adobe Pro but both are up to date on both the desktop and laptop. A colleague checked the version on his laptop and it is the 2024.003.20112 version so not sure why I have the 2024.003.20180 64-bit version when, as said previously, I have uninstalled and reinstalled it on the laptop. doing the same process when I have a Word or Excel file open does not cause any issues with pasting text inot File Name. Longwinded but I hope I have explained the issue as I cannot find any posts on this.