Skip to main content
Participant
September 11, 2020
Question

Corrupted Acrobat application

  • September 11, 2020
  • 1 reply
  • 317 views

I am suddenly having a terminal issue with Acrobat - the icon in the dock is a strange black & white color, and I get and "Application Quit Unexpectedly" dialog when I try to open it, although it's not open to begin with.  The b/w icon is also showing up on the Creative Cloud dashboard.  There seems to be no provision for uninstall/reinstall.  The odd thing is an InDesign document will "distill" and the PDF is there, but only viewable in the little file preview pane of the finder.  Does anyone have any suggestions?  I tried the help section but no response.  All Mac software is up to date, and the other CC apps are fine.

 

 

 

This topic has been closed for replies.

1 reply

try67
Community Expert
Community Expert
September 11, 2020

What's the exact version number of the application (You can find it out by going to Help - About Adobe Acrobat)? What's your OS version?

 

Adobe recently changed the icon for Acrobat. What you're seeing is the latest version.