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Amal.
Legend
April 12, 2022

Hi Rachel

 

Hope you are doing well and thanks for reaching out.

 

Docusign is a non-adobe application and it is not supported by Adobe. Please try to recreate the digital signature in Adobe Acrobat as described in the help pages listed below and see if that works for you.

https://helpx.adobe.com/acrobat/using/digital-ids.html

https://www.adobe.com/devnet-docs/acrobatetk/tools/DigSigDC/appearances.html

 

Regards

Amal