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sardon63095222
sardon63095222
Participant
August 12, 2019
Answered

Coverting a PDF from email displays a Acrobat reader logo why?

  • August 12, 2019
  • 1 reply
  • 1851 views

Why is it when you attempt to create a PDF from an email (outlook) by right clicking on an email and then clicking on covert to Adobe PDF it then creates a PDF but displays an annoying logo which states the following which can then only be opened using an Acrobat product despite having the email content located within the actual PDF which was created?

The logo states "For the best experience, open this PDF portfolio in Acrobat X or Acrobat Reader X, or later."

If the PDF is then attempted to be opened via a third party app like PDF X-Change or something similar it displays the logo with the above message but you have no choice but to install Acrobat reader and then and only then will it will show the contents i.e. the email?

The way around this I found is to not right click an email and convert it that way but to open the email and print and save as PDF but it's a few extra steps and not fair considering you can simply right click and convert etc.

How does one stop this from happening it's a but unjust to be fair being forced to see that logo if you are in a hurry and want to quickly create PDF's from emails.

Any ideas on how to remove this annoying logo from the creation process?

Thanks

This topic has been closed for replies.
Correct answer Steve Cordero
  1. Launch Outlook
  2. Go to the Acrobat Ribbon
  3. Select the "Change Conversion Settings" button
  4. In the Acrobat PDFMaker window, select the "Settings" tab
  5. In the PDFMaker Settings section, de-select the check box "Output PDF Portfolio when creating a new PDF file"
  6. In the PDFMaker window, select the OK button.
  7. Select a few messages.
  8. In the Acrobat ribbon, click the "Selected Messages>Create new PDF" button
  9. In the Save As Adobe PDF window, select a name, location to save and then click the Save button.
  10. Open the PDF file in a 3rd party viewer.
  11. It should open up as a normal PDF file.

1 reply

S
Adobe Employee
Steve CorderoCorrect answer
Adobe Employee
August 12, 2019
  1. Launch Outlook
  2. Go to the Acrobat Ribbon
  3. Select the "Change Conversion Settings" button
  4. In the Acrobat PDFMaker window, select the "Settings" tab
  5. In the PDFMaker Settings section, de-select the check box "Output PDF Portfolio when creating a new PDF file"
  6. In the PDFMaker window, select the OK button.
  7. Select a few messages.
  8. In the Acrobat ribbon, click the "Selected Messages>Create new PDF" button
  9. In the Save As Adobe PDF window, select a name, location to save and then click the Save button.
  10. Open the PDF file in a 3rd party viewer.
  11. It should open up as a normal PDF file.
J
justin.maronn
Participant
May 14, 2024

This works.  This should be the default setting.  

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