Crash when creating form

Question

I am attempting to create a form from an existing pdf. With one particular PDF I get errors when I either:

- Use the Auto-detect form field
- Attempt to manually input the fields

When attempting to use the auto-detect Acrobat freezes, goes into a 'Not Responding' state and must be force closed. This same behavior occurs when I add a single form box manually.

This only occurs with one PDF. I have done several others. All of these PDFs were created and exported from InDesign. There is nothing fancy in them. Its text, boxes and tables.
Attached is a diagnostic. I am not sure how helpful it will be, as Acrobat will hang indefinitely while the diagnostics is running and will crash immediatly after diagnostics are stopped.

Randy Hagan · Answer

I'd start by looking at any linked files you may have added to the InDesign version of your document, then I might try exporting the document from InDesign as a print (as in, not an interactive) PDF, then open the document in Adobe Acrobat and use the File>Save As menu command to rename and save a copy again before trying to open/place form fields.

These functions help create a simplified PDF to start from. Testing without the linked files ensures that you're not dragging something along placed the InDesign document as the root of your problems. The double-saving process helps streamline the file itself. Between the two, you can hopefully find the root of your problem and correct as necessary.

Hope this helps,

Randy

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