Crashes after "Define Model Units" dialog is closed

Forum|Forum|9 years ago
February 8, 2017
3 replies
650 views

In both Acrobat Pro and Reader, the latest version seems to crash if you try to change model units.

I am exporting 3D models and importing them into a new PDF. My workflow was the then select measure tools, right click on the model and select "Define Model Units". This worked well up until a couple of weeks ago but now it crashes both Reader and Pro every time. I installed both on a new PC yesterday and the issue still occurs.

Steps to reproduce:

1. Open a 3D PDF

2. Click on Tools>Measure

3. Click "Measuring Tool" in the toolbar

4. Right click on 3D object, select "Define Model Units"

5. Change something and click OK.

6. Application crashes and closes.

Using version 2015.023.20056 of Pro DC.

Windows 10 (aniversary update) and Windows 7

This topic has been closed for replies.

StirloInOz

Participant

Not sure if it worked before but same crash occurs here in a very simple simple 3D PDF, containing just one element, generated from Bentley MicroStation.

Most frustrating as it would be a great tool if it was reliable.

Plus I would like to be able to have the units defined while the file is generated so the user can just measure correctly straight away.

And I would like to be able to add more attribute data for each element, though these issues may be limitations in the MicroStation side.

A

amandak32865751

Participant

Same issue, any fixes or work arounds?