Known Participant
June 26, 2025
Question
Crashing over and over
- June 26, 2025
- 2 replies
- 342 views
This has been happening for a several weeks. The app keeps crashing, even with nothing open.
It crashes when it first loads, it crashes when I close it.
It crashes while I'm working, it crashes while I'm not even using it.
It doesn't always crash, probably half the time.
I've uninstalled and reinstalled 3 times.
I've sent the report many times and no one from Adobe has reached out.
The error code it gives me when I click "View Report" is long and Adobe won't let me post it here for some reason. Please view here: https://drive.google.com/file/d/1ENnMwEyvl2IA_xyrj9Vt__6FlDPVLm7N/view?usp=sharing
Its happening on my work documents while I'm editing so I'm losing a lot of time now and getting very frustrated.
