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Participant
August 21, 2020
Question

Created fillable forms, saved the files, shared with others but the radio buttons are not active

  • August 21, 2020
  • 2 replies
  • 1265 views

I was sent existing printable only health intake forms and tasked with making them electronically fillable.  I did that, renamed the file, and sent out to myself to test it out.  However, the form that I open from email is not fillable at all. I see the radio buttons, but there are no blue fields showing active fillable spots.   (See 213-1 file attached)

 

I created these forms to be used by many different people, who would have different information filled in. What do I do?

 

Also, I tried fixing the issue myself- but now I have seemingly turned on a protection that prevents me from editing a couple of the forms.  I tried making a copy of it and saving it without the Extended Tools option, but it isn't working.  There is also no security on the document itself, just inability to edit or make changes. I will attach that document as well (1048).

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2 replies

hammer0909
Community Expert
Community Expert
August 21, 2020

Can you confirm that you're opening this form in Acobat or Reader? PDFs viewed in a web browser often will not function properly.

Participant
August 21, 2020

Okay, that seems to have been the problem with the 213-1 form.  I opened it in Adobe on my phone and I was able to fill it in.  Thank you so much!

 

I tried the 1048 form but it isn't working.  How do I remove the read-only restrictions?

Participant
August 21, 2020

But I also still can't edit the 213-1 form to add a URL to the Submit a Form button.  

 

Bernd Alheit
Community Expert
Community Expert
August 21, 2020

Open the 213-1 file in Acrobat Reader or Adobe Acrobat and you will see the form fields.

Participant
August 21, 2020

So I just opened up 213-1 file from the attachment on here.  I filled out the form as a patient would, signed, and then reset the fields so that I could create a URL link to add to the Submit a Form button so that data could be sent to me in the future.  But after resetting the fields, everything is grayed out now and it is in read-only mode. This is what happened to the 1048 form.