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Participant
July 24, 2024
Answered

Created Fillable forms work on PC but on mobile the fields turn 90°

  • July 24, 2024
  • 1 reply
  • 384 views

I imported a spreadsheet from excel

then I imported it into acrobat 

then i clicked on [prepare a from]

i add my fields I want filled out

 

it works perfectly on PC but on mobile devices all the fillable fields change orientation by 90°

even if I turn the phone the document changes but the fields continue to be off by 90°

where did I go wrong here ?

This topic has been closed for replies.
Correct answer Innerchaos

all the fields were set to 0 degrees

I finally figured it out.

My print orientation in Excel was landscape.

I changed to portrait. then saved it and converted it again and this time it works properly.

very strange that in only affected the variables and not the entire form

 

1 reply

PDF Automation Station
Community Expert
Community Expert
July 24, 2024

"then imported it into acrobat".  How?  File > Print > Print to PDF?  Excel Acrobat Add-Ons >Convert to PDF?  Right-click > Convert to PDF?  There are several methods.  You probably ended up with pages that are not 0 degrees rotated with matching field rotations.  On a PC it might look like landscape but it might be rotated portrait, etc.  To check the rotation of the first page run the following script in the console:

this.getPageRotation(0);

It will return 0, 90, 180, or 270.

Then check the orientation in degrees of one of your fields in the General tab of the field properties.  You might have use a different method for converting the Excel to PDF, or change the printer settings in the "Print To PDF" printer.

InnerchaosAuthorCorrect answer
Participant
July 24, 2024

all the fields were set to 0 degrees

I finally figured it out.

My print orientation in Excel was landscape.

I changed to portrait. then saved it and converted it again and this time it works properly.

very strange that in only affected the variables and not the entire form