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Participant
November 16, 2023
Question

Creating pdf/a: user has no access rights to created file

  • November 16, 2023
  • 1 reply
  • 656 views

Windows machine with two local users: Administrator and (lets call him) "user".

 

I put the user account into the admin group. Then I installed Adobe Acrobat DC on the machine and activated it.

When the user converts a document into a PDF then he can access that PDF afterwards fine.

 

If the user creats a PDF/A (not a normal PDF) then the file gets created at the target location but the user does not have any rights to it. In fact, looking at the windows file rights, the user is not even listed in the ACL. Only the Administrator and SYSTEM.

 

For whatever reason Disitller must create PDF/A files with different file rights than normal PDFs.

I have no idea why that is or how to change that. 

 

Anyone any advice?

 

Thanks.

This topic has been closed for replies.

1 reply

Bernd Alheit
Community Expert
Community Expert
November 16, 2023

How does the user converts documents to PDF?

Participant
November 16, 2023

From an application e.g. Word, Print, then select PDF/A as printer.

Needs to be this way as the actual software which will be used at the end only has a print function, not an export to PDF/A or something.