Creative Cloud Acrobat acts like Acrobat Reader

Question

I recently got a new computer. I have the full Adobe Creative Cloud, however the only version of Acrobat I seem to have access to download, call itself "Acrobat Reader" on the task bar and does not allow me to prepare a form, rearrange pages or insert additional PDFs into a document. In other words, its acting like Acrobat Reader, but I don't see any an Adobe Acrobat Pro and DC available for me to download. Any tips?

AkanchhaS8194121 · Answer

Hi @Angela23300756v6ed

I'm sorry to hear about your experience and the delay in addressing your question.

If you cannot activate your Acrobat Pro without a Creative Cloud membership. Here are a couple of steps you must try:

1- If you have Acrobat Reader freeware, click Menu>Help or Help at the top and Enable Premium features.

2- If you don't see them, uninstall the existing Acrobat Reader freeware version.

3- Open the Creative Cloud desktop app and download Acrobat from there.

Or here's Acrobat's direct download installer,

https://helpx.adobe.com/acrobat/kb/acrobat-dc-downloads.html

Thanks,

Akanchha

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