Hello,
Is it normal that Acrobat DC v.25.1 does not allow data from a collection form to be exported to .CSV from the Tracking Device? The function is greyed out. If I open my collection file ‘_reponses’ on another computer with the 2020 version, it works...
Thank you for your help.
Hi jreaute,
Thank you for reaching out.
The feature should work. Please refer to the information in the following help document: https://adobe.ly/3KlrfFp.
If you continue to experience the issue, please share a screen recording that shows what happens. Please share more information on what happens. Also, share the Acrobat and OS version in use.
Thanks,
Meenakshi
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