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jasonz55860161
Known Participant
March 9, 2023
Question

Custom stamp file format in Acrobat Pro

  • March 9, 2023
  • 2 replies
  • 6976 views

Hi everyone, i am using Acrobat Pro Build: 22.3.20314.0 and i was trying to create some custom stamps.

 

On the acrobat website it mentions:

"You can create custom stamps from a number of different formats, including (but not limited to) PDF, JPEG, bitmap, Adobe® Illustrator® (AI), Adobe® Photoshop® (PSD), and Autodesk AutoCAD (DWT, DWG) files. In Acrobat Reader, create Custom stamp allows only PDF format."

 

My custom stamps are (AI) files and it seems that according to this i should be able to directly select the AI file in the acrobat dialog box as a suitable stamp file, however, all the AI files are not selectable.

 

Any particular reason why the AI file can't be directly selected (other imge formats JPG, PNG are ok)?

 

Thanks folks

 

 

 

 

    This topic has been closed for replies.

    2 replies

    Bevi Chagnon - PubCom.com
    Bevi Chagnon - PubCom.com
    Legend
    March 9, 2023

    In the selection dialogue box, did you make sure you choose the correct file type? "All Supported Formats" is my 1st choice.

     

    |    Bevi Chagnon   |  Designer, Trainer, & Technologist for Accessible Documents ||    PubCom |    Classes & Books for Accessible InDesign, PDFs & MS Office |
      Bevi Chagnon - PubCom.com
      Bevi Chagnon - PubCom.com
      Legend
      March 17, 2023

      @jasonz55860161, Hi Jay,

      Just logged this bug at Acrobat User Voice.

      So go forth and vote it up!

      https://acrobat.uservoice.com/forums/590923-acrobat-for-windows-and-mac/suggestions/46428307-custom-stamp-from-illustrator-ai-file-not-worki

       

      |    Bevi Chagnon   |  Designer, Trainer, & Technologist for Accessible Documents ||    PubCom |    Classes & Books for Accessible InDesign, PDFs & MS Office |
      Amal.
      Community Manager
      Amal.Community Manager
      Community Manager
      March 9, 2023

      Hi @jasonz55860161 

       

      Hope you are doing well and sorry for the trouble.

       

      Would you mind sharing the link of the Adobe page having the mention of Ai files, so that we can get it checked.

       

      Also, please try to export the Ai file to PDF and then try to create the custom stamp from it and check it that helps. for more info about creating the custom stamps please go through the help page https://helpx.adobe.com/acrobat/kb/create-custom-dynamicstamp.html

       

      Regards

      Amal

        J
        jasonz55860161Author
        Known Participant
        March 9, 2023

        Hi Amal, thanks for your reply. 

        https://helpx.adobe.com/uk/acrobat/using/adding-stamp-pdf.html

         

        That's the page where I got the text from. 

        I can confirm that exporting as a pdf in illustrator works for the stamp however I find it confusing that native Adobe formats other than pdf can not be directly imported.

         

        Cheers

         

        Jay

         

        Bevi Chagnon - PubCom.com
        Bevi Chagnon - PubCom.com
        Legend
        March 9, 2023

        I was able to select EPS files and create custom stamps.

        Therefore, I can't confirm the poster's issue.

         

        WIndows 10 Pro 21H2,  Acrobat ver 2023.001.10063 64-bit (beta M117)

         

        |    Bevi Chagnon   |  Designer, Trainer, & Technologist for Accessible Documents ||    PubCom |    Classes & Books for Accessible InDesign, PDFs & MS Office |
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