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Participant
February 28, 2020
Question

customer support troubleshooting for acrobat phone number needed

  • February 28, 2020
  • 2 replies
  • 676 views

How do i contact adobe for support?

am frustrated beyond belief and need phone support.

Thanks!

This topic has been closed for replies.

2 replies

Nancy OShea
Community Expert
Community Expert
February 28, 2020

Online chat is mainly for billing and account issues. 

 

For questions related to product usage, you will get quicker and often better answers from the forum experts. 

 

Please briefly describe your problem, which product and version # as well as your operating system. 

 

Nancy O'Shea— Product User & Community Expert
John T Smith
Community Expert
Community Expert
February 28, 2020

Be sure to remain signed in with your Adobe ID before accessing the link below
-you must also allow 'cookies' in your web browser for this to work
https://helpx.adobe.com/contact/support.html
-click the chat icon at the bottom right of the page to open a chat session
-the chat icon looks like '3 dots inside a circle' at the lower right
-type AGENT into the chat window to connect directly to a person rather than the AI
.
Also - beware of answering anyone who sends you a private message
https://community.adobe.com/t5/community-help/avoid-phishing-3-easy-ways-to-identify-adobe-staff/td-p/10791730