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Participant
March 6, 2018
Question

data typed into this form will not be saved

  • March 6, 2018
  • 2 replies
  • 778 views

I created a form called invoice.  added email button, but when I send them the document it does not allow them to save it, only print it.  Why is that

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2 replies

Inspiring
March 6, 2018

What PDF viewer are the recipients using?

Newer versions of Adobe Reader can save PDF forms that have been filled in. older versions require that special form right be applied to the form by Acrobat or a LifeCycle server.

try67
Community Expert
Community Expert
March 6, 2018

Ask what application (including exact version number) they're opening the file in...