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MrBiltong
Known Participant
Nov 17, 2020 8:22 PM UTC
Question

Date format fails when "Request Signatures" is activated

I have a PDF FROM that I am trying to Request Signatures.

 

The Date Format is DD-MMM-YYYY this is correct in my country.

When I "Request Signatures" the validation tells me that the contents of the field are incorrect.

 

Yet they are correct??

 

Any suggestions or solutions?

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5 replies

ls_rbls
Community Expert
Community Expert
Nov 17, 2020 10:48 PM UTC

Is this happening with Adobe Sign?

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Technical Generalist
Participant
Nov 17, 2020 11:10 PM UTC

No Acrobat - I don't have Adobe Sign

 

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ls_rbls
Community Expert
Community Expert
Nov 21, 2020 7:03 AM UTC

Adobe Sign is a featured tool in Adobe Acrobat Pro DC... that is what it looks like you're using in the screenshot that you sahred above: It does seems like datablocks being edited in a form that was sent using Adobe Sign. That is not how it looks in Adobe Acrobat Pro DC if you were using the "Prepare Form" tool to edit a PDF form.

 

 

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Technical Generalist