Date picker in latest release (2023.001.20143) not working

Forum|Forum|2 years ago
May 8, 2023
2 replies
8649 views

Hi,

I have just moved my Adobe Pro DC version to a new PC and since then the date picker on existing forms is not working. This is whether I add a new field or attempt to add a date in an existing field. The forms work on older versions of Adobe Reader.

When I enter a date field I can type a date and it expects the correct format but does not show the date picker, which it did previously and still does on slightly older versions of Reader.

Any help would be greatly appreciated.

Thank you.

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Correct answer Bernd Alheit

Repair the installation of Adobe Acrobat.

Bernd Alheit

Correct answer

Community Expert

Repair the installation of Adobe Acrobat.

Bernd Alheit

Community Expert

What happens when you try it?

L

LeeBlueberryAuthor

Participating Frequently

Hi Bernd,

It just looks like a standard text box - I do get a format error if I try to input something that isn't a date. If I put a date in, it does convert it to the format stipulated in the properties of the field.

Dates work fine when typed in:

If I type anything else it does verify and throw an error:

The fact it converts dates correctly makes it a little less of an issue - is it a possibility that this is a new feature so that users can input a date in any format without requiring the picker and it will format it correctly?

Thank you for your time.

Lee.

ls_rbls

Community Expert

Is this happening on Microsoft Windows?

And is it happening with every PDF document that you create from scratch or with only when you try to edit a few PDFs that were produced with older versions of Acrobat?

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