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skh
skh
Participant
August 17, 2023
Question

deactivate Acrobat Pro

  • August 17, 2023
  • 1 reply
  • 702 views

I want to deactivate Adobe Pro on one of my computers. When I sign into my account, it says No Devices are Activated. How can I deactivate if there aren't an activated devices?

    This topic has been closed for replies.

    1 reply

    Peru Bob
    Community Expert
    Peru BobCommunity Expert
    Community Expert
    August 17, 2023

    Please go to Adobe Customer Service (Make sure to sign in to your Adobe account first and allow popups and cookies on your browser. You may not be able to see the chat window if using a VPN.):
    https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
    Type "Agent" in the chat box to bypass the chatbot and be connected to a person.

    or Twitter:
    https://twitter.com/AdobeCare

    skh
    skhAuthor
    Participant
    August 17, 2023

    Thank you for those suggestions.  I am in twitter Adobe Care and hope they can figure this out.

    Peru Bob
    Community Expert
    Peru BobCommunity Expert
    Community Expert
    August 17, 2023

    Please let us know what happens.

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