deactive adobo pro XI

5 replies
355 views
Translate

Hi Guys:

How can i deactive the key from previous PC if i lost it？

PDF

try67

Community Expert

Don't bother. You won't be able to activate it on a new machine anyway, since Adobe disabled the activation servers for this version a while back.

Translate

J

jakek8125676Author

Participant

so that is nothing I can do, the s/n key I owned before, it is not useable anymore?

Translate

try67

Community Expert

Pretty much, yes.

Translate

Meenakshi_Negi

Legend

Hi jakek8125676,

Thank you for reaching out.

Please try the troubleshooting steps suggested in the following help document: https://adobe.ly/3G7W7Hf.

If that does not help, please contact the support team to check if they can help. As Acrobat XI is an old and unsupported version (End of support for Adobe Acrobat XI and Reader XI), there is nothing much that can be done.

Thanks,

Meenakshi

Translate

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.