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Question

Default Email Application in Adobe Acrobat DC

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Until recently I would click the email buttin in the top right part of the programme and it would open my default Email programme - Chaos Intellect.

It appears that this was changed to Microsoft Outlook in a recent update and I can't work out how to change this. I can't seem to replace Outllok with Chaos Intellect.

Can anyvbody help please.

Thanks,

Franz

General troubleshooting

ls_rbls

Community Expert

You must perform the change of default email client in MS Windows.

If you already have it as default email client in windows try by clicking on HELP --->> Repair Installation.

Or uninstall Acrobat and run the Cleaner and Repair tool before re-installing.

If that doesn't work see what happens if you create a new user profile in that same computer and run Acribat from that account.

If this works, then it may be possible that a cache folder needs to be cleaned or reset in the current user account.

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Technical Generalist

F

Franz5C6BAuthor

Participating Frequently

Thanks for the suggestions.

How do I perform the change of default email client in Windows?

I've already checked the basics and Intellect is my default email client - just not for Acrobat Reader DC.

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M

Mike Bro

Legend

Hello,

Take a look at the link below, go to the section........

Changing the Default Email Client in Windows PC Settings

https://www.techwalla.com/articles/how-to-change-the-email-client-in-adobe-reader

Regards,

Mike

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M

Mike Bro

Legend

Hello,

Take a look at the link below........

https://www.youtube.com/watch?v=5Pw7JHNLy1Y

Regards,

Mike

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F

Franz5C6BAuthor

Participating Frequently

Hi Mike,

Thanks for the link. I have already tried this but it has to be a specific email address.

Before the update the default email application was not specified as Outlook and Adobe would direct to my default email client (Intellect) and not a specific email address.

What I'm trying to achieve is not have Outlook directly listed as the default email programme. It always used to work till recently and I assume that Adobe made some changes in one of their updates.

Cheers,

Franz

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