Delay when selecting "Save As" to get "Recent Folders" list to appear

Question

Hey Guys,

I am (everyone in my company) having an issue where if I open a pdf and immeditly go to File/ Save As it will pull up my "normal Windows" File explore and I will have to navigate all the way to the last file I used. But if I open the PDF and wait a few seconds a blue circle will start swirling and then if I click on File/Save As I get the Adobe saving window that has "Save in most recent folder". Why is there such a delay? Is Adobe having to sign in every time we open a PDF or something? This is really not efficent when you are trying to save a bunch of PDF's down. Is there a way to fix this? I am running Adobe Acrobat Pro Continuous Release Version 2024.005.20320 Thank you in advance for any help you can provide!

Tariq Ahmad · Answer

Hi @Pinkfelix12,

Sorry for the troubled experience. Thank you for reaching out and sharing your feedback.

I can see you already have the latest update installed on the machine

Please try disabling the protected mode or Sandboxing for testing purposes and check if that eases this issue. Here is the help page that talks about Troubleshooting protected mode: https://adobe.ly/3DnUnrU

Let me know if the machine you are using is IT-managed(has network restrictions). Also, you may try adding the locations(network drive or network folder, etc.) to Privileged locations under the same preference, where you will find Protected mode.

Let us know how it works.

^TD

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